For the youngest guests, RiuLand kids’ club (4-7 & 8-12 years old). Rated number 58 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. Enregistrer. a 5 Star all incluisve resort located in Playacar Mexico a few minutes south of Playa Del Carmen The Riu Palace Riviera Maya is a glamorous resort located in Playacar, the most exclusive gated community in Playa del Carmen. The Riu Palace Riviera Maya (All inclusive 24 hours) has been built on a spectacular stretch of the beautiful white sandy beach of Playacar in Mexico, and is just 2.5 km from Playa del Carmen surrounded by tropical palm trees and just 5 minutes from the city centre. The varied gastronomy you’ll find at the Hotel Riu Palace Riviera Maya will let you enjoy incredible flavours. Riu Palace Mexico is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the ClubHotel Riu Tequila so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like windsurfing, catamaran, kayaking, bodyboarding, snorkelling and much more. Room rates include meals and beverages at onsite restaurants and bars. Check prices, photos and reviews. high chairs available with wrapped high chair tabletops. All restaurants had. New Capuchino Patisserie, Italian and Mexican restaurants. Une expérience inoubliable! They didn't even bother to help us. Krystal was amazing. I held both my children's weddings at RIU's and their wedding departments are fantastic and make your special day so stress free. The location is ideal due to its proximity to Playa del Carmen (2km), Cancún (60km) and Cancún International Airport (CUN) (55km) and invites you to explore the area. I been to many Riu hotels before and kinda knew what to expect from the basic value of this hotel, it wasn't busy at all maybe at tops 50% occupancy some days 35%, which made the service pretty good .. Cons: -Children's pool and play area is very small and limited. For specific enquiries, we recommend calling ahead to confirm. We are located inside the Hotel Riu Palace Riviera Maya. -Comfortable stay with our toddler. What are the cleanliness and hygiene measures currently in place at Riu Palace Riviera Maya All Inclusive? All 460 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. My partner and I went to the beach the first day and couldn't get comfortable because of the cool weather but ESPECIALLY because every minute (not an exaggeration) there was someone coming up to us trying to sell us something. They resort did a very night job decorating for NYE and making a festive atmosphere. 1 (888) 748-4990. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. All staff had on masks at all times. But it’s not the six acres of lush grounds alone that are impressive. Jocelyne, Laval, QC. riu palace riviera maya hotel playa del carmen, riu riviera maya. 2016-11-25. -Food was good and it was nice not having to make reservations. 19 personnes consultent cet hôtel. For golf lovers we recommend Playacar Golf Club, undoubtedly one of the best Riviera Maya golf courses. Other staff didn't even pretend to care about us. more. The All Inclusive 24h Hotel Riu Palace Riviera Maya, completely renovated in 2019, opens all year round and is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Riu Playacar, Riu Yucatan and Riu Tequila hotels. Cancun, Mexico (CUN): 34 miles . Are there opportunities to exercise at Hotel Riu Palace Riviera Maya? While the enjoy the activities, we suggest you go to the Renova Spa and discover the long list of massages and beauty treatments to sign up for the one that best suits you. Riviera Maya ; Playa del Carmen ; Hôtels Playa del Carmen; Recherche. I visit many resorts in this area and I just dont understand why RIU does not care about this. All of the rooms, restaurants and bars received a fresh coat of paint. Then enjoy a meal at one of the property's 6 restaurants. Labrioche - Panadería Francesa - Playa del Carmen. We had to run back and grab our bags and bring them to that aera. There are more places to choose from in the Playa del Carmen area. This hotel is top rated for both its quality of food and kids club and amenities. The location is ideal due to its proximity to Cancun Airport CUN (55 km) … Our Riviera Maya hotel boasts the RiuLand daily entertainment programme for the little ones and a program for adults which runs day and night featuring shows and live music. Top room amenities include a minibar, air conditioning, and a flat screen TV. Another scratch I need to itch is that they have done away with room service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hotel Riu Palace Riviera Maya, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Adults Only and Adult Friendly Resorts in Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels near Hard Rock Golf Club Riviera Maya, Hotels near Playacar Center Shopping Mall. Riu Palace Riviera Maya All Inclusive is an all-inclusive property. But if you prefer the beach, we offer you a zone with lounge chairs reserved for guests of the hotel. Every day was pretty chilly so I wouldn't go back during the winter again. breakfast before our transfer came to take us back to the airport on our last day. We loved the pool area. Taxes and fees that are shown are estimates only. The buffet breakfasts with live cooking stations in the main restaurant will surprise you, and you’ll be able to try the best Italian and Mexican recipes, among many others, at the theme restaurants. Nearby attractions include Zona Arqueologica Playa del Carmen (1.1 km), Plaza Playacar (0.5 km), and Piste Cyclable sur Paseo Xaman-Ha (0.9 km). Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar and in-water sunloungers. The rest of the resorts remodel is a matter of personal taste so I will leave it at that. The beach at this resort can not be beat. IF this is not the case then dozens of resorts in Quintana roo must be breaking rules by offering room service. I know what my clients will receive. We thought that was ridiculous so we went to the front desk and asked them if they could take our towels in exchange for our towel cards back. This is an above average, family resort but nowhere near what high scale adult only resorts offer so people, please, know 5 stars does not mean what you think. Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. The location is ideal due to its proximity to Cancun Airport CUN (55 km) … Quintana Roo Mexico, CP 77710 Hours: 08:00 am - 08:00 pm. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Set in upmarket district of Playa del Carmen, the Riu Palace Riviera Maya is an upscale, all-inclusive resort set on a pristine section of beach. What are some restaurants close to Hotel Riu Palace Riviera Maya? If you have any queries, please contact the call center. A large variety of cuisines like Brazilian, Japanese and Mexican are available at one of the 7 restaurants and 6 bars. 8 nuits du 20 au 28 novembre 2020, chambre No.2054 Après avoir été 6 fois au Riu Palace Mexico mes attentes étaient quand même très élevés. I know they can book at only 60%. Free sun loungers, towels and parasols by pool area, "Renova Spa" with a variety of treatments, beauty salón, hairdresser and massages (additional charge), Free gym, steam bath and 2 relaxation pools, Use of computers with Internet access (free of charge). Geographic Location . It was a fail. We didn't want to be near that huge family because none of them were wearing masks and no one said anything to them so we stood to the side of the desk. Overall, we felt safe with the COVID precautions and were able to have a very enjoyable stay with our son. RIU Hotels & Resorts reserves the right of admission. Catch some rays at the beach or spend the day relaxing at Riu Palace Riviera Maya All Inclusive's full-service spa. At first, it was okay and then it became too much to the point we didn't go back to the beach during the rest of our trip. My child loves the RIU Land show and the RIU Land activities for the children, which this is probably the reason we always end up in a RIU resort. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Réservez votre forfait vacances au Riu Palace Riviera Maya sur Sunwing.ca/fr — Voyagez plus facilement sous notre aile 6 904 avis. Yes, guests often enjoy the bay view available here. The food and the drinks are ok. Riu Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Featured recreations include an assortment of water sports and an 18-hole golf course. from Playa del Carmen, framed by tropical palm trees and 5 minutes from downtown. Which room amenities are available at Hotel Riu Palace Riviera Maya? Use of the gym, steam bath and relaxation pools is restricted to guests over 18 years old. Nº 50 sur 282 Hôtels à Playa del Carmen. Set in upmarket district of Playa del Carmen, the Riu Palace Riviera Maya is an upscale, all-inclusive resort set on a pristine section of beach. Chillis, both service and meals were fantastic! During your stay in Playa del Carmen, you have the option of taking excursions to the most emblematic places: The island of Cozumel, the Xcaret and Xel-Ha parks, and the Sian Ka’an Biosphere Reserve. When we finally caught the attention of someone, they told us that next time to remember that the line starts where the family was. Pet Policy for Riu Palace Riviera Maya All Inclusive If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Riu Palace Riviera Maya All Inclusive, please read the hotel pet policy. Personnel attentif, très bonne nourriture, près de Playa del Carmen pour le magasinage. The Riu Palace Riviera Maya (All inclusive 24 hours) has been built on a spectacular stretch of the beautiful white sandy beach of Playacar in Mexico, and is just 2.5 km from Playa del Carmen surrounded by tropical palm trees and just 5 minutes from the city … The new block of rooms where the spa used to be have the best views although we had AC issues. I just returned from the Riu Palace Riveria Maya and traveling alone at this time of weird travel.. Which languages are spoken by the staff at Hotel Riu Palace Riviera Maya? We had previously been to this resort 6 years ago and really liked the rennovations. We fell in love and started returning annually. RIU PALACE RIVIERA MAYA HOTEL. We usually like to stay at the RIUs Resort. The youngest members of the family also have special entertainment options at Riu Riviera Maya all-inclusive hotel in Playacar thanks to the RiuLand program and the slides in the children’s pool. The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Is parking available at Hotel Riu Palace Riviera Maya? The luxury Riu Palace Riviera Maya is fully equipped for tourists. Downfalls: Entertainment at night has always been a downfall at this resort and now with Covid its even worse. Overall a very good experience. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For lovers of gastronomy, live cooking stations at our main buffet, Fusion, Italian, Mexican, Japanese and Steakhouse specialty restaurants as well as 5 bars. New RIU Party concept is available to guests nearby at RIU Tequila. The large pool is the focal point of the resort features a swim-up bar and jacuzzi. The Hotel RIU Palace Riviera Maya opened in February 2006 and offers 5-star all-inclusive accommodations. Bref, un endroit de rêve. Claim your listing for free to respond to reviews, update your profile and much more. Address: Av. This visit was for my business as I have an annual group with very large numbers that visit this resort every Valentine week. No seaweed in the water. The airports are enforced and strict. The luxurious Palace is fully prepared for tourists. Children's swimming pool with slides, 38 sq.m. Pool service and drinks always good. The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. Vicky, Val-Joli, QC. Are there any historical sites close to Hotel Riu Palace Riviera Maya? As for safety there are not many other nationals down there but local mexican and american residents so the mask thing is a enfored to your own discrection in which makes for comfortable times with out a mask cop yelling at you so remember this is vaction.. enjoy it.. The All Inclusive 24h Hotel Riu Palace Riviera Maya, completely renovated in 2019, opens all year round and is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Riu Playacar, Riu Yucatan and Riu Tequila hotels. The Hotel Riu Palace Riviera Maya offers an excellent range of entertainment for adults and children. There are a handful of other experiences we did not enjoy but I will give the resort 1 star for the impeccable cleaning services, 1 star for Victor at the pool, and 1 star for the food. Now I see rates are right back to where they usually are so the lack of Eve entertainment (not live music) and the lack of room service is not as easy to overlook when I can get both at so many other resorts. The service at some of the locations made up for what it lacked. We put our bags in the wrong area, near the reception desk, because that is where the staff put them when we checked-in. You can jet ski, parasail, get a massage, book fishing all from venders at the beach. My daughter was married here in 2014 back when this resort was the old world design and decor. RIU Palace Riviera Maya has recently undergone complete renovations, and the newly opened hotel features updated decor, rooms, restaurants and more. Located in the massive RIU resort complex, the RIU Riviera Maya Hotel fronts a beautiful palm lined Caribbean beach. Students (Spring Breakers), whether individuals or groups, of any age, are not accepted at this hotel. Fase II Solidaridad, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Worst service I've experienced on a resort in years, Had a below-average experience at the Riu during New Year's. New children’s area. The spa will not be able to accept any reservations by phone prior to arrival. All restaurants were open during our visit which was also nice as I know some other resorts have limited their options. 1e visites au Riu Palace Riviera Maya. Exchange privileges, stay at 1, play at 5. Price List Here Book Now - 10% OFF. The beach server guys and pool servers were on point and knew your drinks with refills coming when you didn't even ask but where thinkin of it.. the food was good as well at the buffets but was only at the italian a la carte always and the food there was very good the obbosscco stewed beef.. a 1 perfect.. the others i didn't get to try but was on a first come first serve basis for service in which was way better to do than, appointments.. Shows were so..so Rooms were very good and modern, clean.. The hotel presents a Las Vegas casino glamor and glitz and balances it out perfectly with the hacienda-style architecture and massive gardens. Relax in our spa or get in shape at the gym. I asked about live bands and the response was no, because of restrictions. Just make sure to check this property's cancellation policy for the exact terms and conditions. Does Hotel Riu Palace Riviera Maya have any great views? Daily housekeeping service was excellent and staff were very friendly and accomodating. Conveniently located restaurants include Perché No Restaurante Pizzería, Sundowner Yacht Club, and Labrioche - Panadería Francesa - Playa del Carmen. -It can be loud at night if people are walking through the hallways. See more questions & answers about this hotel from the Tripadvisor community. The staff speaks multiple languages, including English and Spanish. But if you want to enjoy the best parties during your holiday, we suggest you go to the Hotel Riu Tequila and discover the Riu Get Together Party by Riu Party. Partager . Xaman-ha Manzana 9 y 10 Lote Hotelero 1 Fraccionamiento Playacar – Playa del Carmen. This is probably the best resort or maybe the most beautiful. Enjoy the best offers of Mexico and spend some relaxing time at Riu Palace Riviera Maya. Well I know that other resorts in Quintana Roo are, in fact having live bands for entertainment so my guess is cost cutting. I understand the open liquor bottles being removed from rooms with Covid restrictions but it is my opinion after visiting other resorts in Quintan Roo and checking the goverments web site for the restrictions that RIU is using Covid as an excuse for not offering room service. Please see our partners for more details. We did. Chambre; Qualité-prix; Réception de l'hôtel; Plage(s) Situation géographique; Salle de bain; Personnel ; Propreté; Restauration; 0 0. Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (1.1 km). What are some of the property amenities at Hotel Riu Palace Riviera Maya? Look at 31 photos of the property. LOVE IT! -Service was great. Own or manage this property? Hotel Riu Palace Riviera Maya is ranked #42 among luxury hotels in Playa del Carmen by U.S. News & World Report. We were seated immediately at each restaurant. Guests get complimentary entrance to "La Pinata" night club and drinks (Riu Tequila, open every night). The Riu Playacar Hotel is located in a complex shared with the Riu Palace Riviera Maya Hotel, the Riu Yucatan Hotel, the ClubHotel Riu Tequila, and the Riu Palace Mexico Hotel. For adults, daytime and evening entertainment, discotheque and access to the renowned Riu Get Together Parties. Arrivée — / — / — Départ — / — / — Occupants — 252 $ US. I needed to see for my self how things were panning out with covid in the background. Riu Palace Riviera Maya is built along a spectacular stretch of beautiful white sand beach of Playacar, Mexico and only 2.5 km. Will reconsider staying at any Riu in the future as well. Riu Riviera Maya is a luxurious Palace-category hotel that lies directly on the long, beautiful Playacar beach. -Beach is lovely. Book your Riu Palace Riviera Maya vacation package through Sunwing.ca — Vacations are easier Under Our Wing Riu Palace Riviera Maya - Sunwing.ca It looks like you’re browsing from outside of Canada. Location Playa del Carmen - Beach. I love the RIU brand and they are always consistent. This 5 star deluxe hotel will cater to your senses with the best amenities and facilities to help you get the most out of your vacation. We especially loved Lidia each morning at Don Julio's and Florencio on the beach. Pool bar was open but you were not allowed to sit at the bar. Riu Palace Riviera Maya. This deluxe beachfront hotel is about a five-minute drive from Playa del Carmen’s stylish 5th Avenue. The pet policies of Riu Palace Riviera Maya All Inclusive are listed below. Riu Palace Riviera Maya is conveniently located just minutes from the shopping, nightlife and local attractions of Playa del Carmen. The All Inclusive 24h Hotel Riu Palace Riviera Maya, completely renovated in 2019, opens all year round and is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Pala At Riu Palace Riviera Maya gueats enjoy free WiFi, a varied gastronomic offerings and fun entertainment programs for all ages. What food & drink options are available at Hotel Riu Palace Riviera Maya? The junior suites and the Jacuzzi suites all include a mini-bar, liquor dispenser, flat screen television, WiFi, air conditioning, hydromassage bathtub, hair dryer, coffee maker, laptop size in-room safe and large balcony or terrace. We think that Pepe's is the BEST addition ever to this resort! Would not return to this hotel and would not recommend to anyone. Riu Palace Riviera Maya provides the best entertainment for adults and children. At night, you can come and dance to excellent music in the La Piñata club. Superbe! No bar stools so you sit at tables and order drinks. The remodel is nice with the biggest improvement being the upgrades to the guest rooms. This is the version of our website addressed to speakers of English in Canada. * The hotel Riu Palace Riviera Maya is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Playacar, Riu Yucatan and the ClubHotel Riu Tequila hotels. The lobby staff saw us in a rush, almost running to grab breakfast, and they just shouted across the lobby "those bags go here" and pointed to an area near the main doors. Guestrooms at Riu Palace Riviera Maya will enjoy maximum, which include: air conditioning, a minibar with beverage dispensers, a coffee maker and countless other amenities that will make your stay a unique experience. Everyone was very attentive, friendly, and helped make dining with toddler much less stressful. The hotel presents a Las Vegas casino glamor and glitz and balances it out perfectly with the hacienda-style architecture and massive gardens. Riuland keeps the kids entertained with a children’s playground, swimming pool and daily activities. He looked after us, remembered our order every day, and sometimes politely turned down our tips. They have to do this until the government goes to green. We stayed on the 3rd floor in the main building with the reception desk and it was fine. The Hotel Riu Palace Riviera Maya has different entertainment programmes to ensure fun-filled holidays. The rooms are spacious and comfortable with the best views, and the 35,000 m² of gardens will give you the sensation of being in a tropical atmosphere surrounded by palm trees, white sand and turquoise water. 3 outdoor pools, one of them with swim-up bar, and 1 children's pool with slides. Sports and facilities nearby (additional charge): The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves. the test to come home was done at the hosptial at 265 american in which my coverage has to be done here with most canadian coverages,, so be prepared for that or no return flight home.. and is very close to this resort so its perfect without worry..8 to 10 am without a appointment, We visited right after Christmas with our 18 month old son. Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexique. The Hotel Riu Palace Riviera Maya is an all-inclusive beachfront resort set in the gated Playacar community of Playa del Carmen, with a nearly private beach and massive interior gardens adorned by fountain pools, palms trees, and huge open areas of grass. Food was not quite up to the same standard as the past in Don Rafael. Temp checks were required before entering any restaurant and hand sanitizer was required each time before entering a buffet. He made the experience by the pool awesome. This is where I noticed a. difference this visit. This hotel is pretty good by normal standards. While having an open concept bathroom could be less than ideal for families with older children, it worked for us and our son absolutely loved the bathtub. Same with Lobby Bar. Is Hotel Riu Palace Riviera Maya accessible? The whole place had a full refurb for winter 2019. Riu Palace Riviera Maya Reviews. Certifié. The service is very good, everybody is very kind and friendly. RiuLand Kids' Club offers activities for the little ones and adults can partake in snorkeling, scuba in the pool, and windsurfing. New RiuFit area and new spa and wellness center. Thank you all! We waited about 15 minutes to speak to someone because there were 3 large families traveling together, NONE OF THEM WEARING MASKS, in the lobby. Pros: -COVID precautions taken here were more strict than in most places in Illinois. We had a great trip and would definitely not hesitate to visit again. Hotel Description Hotel Riu Palace Riviera Maya is the newest hotel added inside the Riu Playacar resort in Playa Del Carmen. The pool towel station closes at 6pm so if you still have your towels past 6pm, you must bring them back to your room and then bring them down the next day to get them replaced with fresh towels. Student (Spring Breaker) policies. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Location to town is perfect with in walking distance.. 5 dollar cab ride. 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